Privacy Policy
This website is operated by DOXIS LIGHTING FACTORY NV, with registered office at Horizonlaan 30 B-3600 Genk, T +32(0)89/62.15.11. For all questions and comments regarding the website and in connection with this notice, please contact the e-mail address:
About the Privacy Policy
DOXIS LIGHTING FACTORY NV works with customised solutions to meet your needs. To achieve this, we want to collect and use certain personal information. DOXIS LIGHTING FACTORY NV values the protection of your privacy and personal data. This privacy policy applies to all "DOXIS LIGHTING FACTORY NV services", which are all websites, (mobile) applications and internet services offered by DOXIS LIGHTING FACTORY NV.
DOXIS LIGHTING FACTORY NV may change the privacy policy at any time, for example in connection with changes to its services or legislation. The amended terms will be announced on the DOXIS LIGHTING FACTORY NV website. In case of important changes, we will inform you personally and ask for your consent where necessary.
Personal data
DOXIS LIGHTING FACTORY NV collects personal data to better serve its users. This allows us to offer the best services for our users' needs. We may also contact you on the basis of this personal data.
To request information, you must fill in a form. When you do so, we will ask you for some personal data, such as your e-mail address and name. This data is stored securely. In addition, we collect your personal data as soon as you contact us, for example when you send an e-mail.
We collect information about how you use the DOXIS LIGHTING FACTORY NV website through cookies, in particular:
- Log data, such as IP address, pages opened, mouse clicks, the date and time of your request, your browser, and so on. This information allows us to recognise you and gives us information about how you use our website, for example which articles or videos you have read or watched, and whether you have read or watched all the way to the end.
- Device data, such as your device's IP address, make, type and operating system, and so on. This information gives us a rough indication of your location.
- It may also include certain data related to your behaviour on social networking sites, such as likes. This is data that you share publicly on the social networking sites and only to the extent your personal settings on the social networking sites allow. If you do not want such data to be shared, we recommend that you adjust your settings on the relevant social networking sites.
What do we use personal data for?
We generally use personal data for the provision and maintenance of DOXIS LIGHTING FACTORY NV services. For example, we may inform you about changes or planned maintenance to your site or the DOXIS LIGHTING FACTORY NV website, or properly process your feedback on our services.
We use personal data to understand which DOXIS LIGHTING FACTORY NV services and DOXIS LIGHTING FACTORY NV content are interesting and useful to our users.
DOXIS LIGHTING FACTORY NV may also use contact details to inform you about news, events, promotions, new services and so on. We will only do this if you have given your consent. You can let DOXIS LIGHTING FACTORY NV know when you no longer wish to be contacted. This can be done via the e-mail address:
We may also use data to prevent, detect and investigate illegal or suspected illegal practices, such as fraud, and to enforce our terms and conditions of use, both in the interests of DOXIS LIGHTING FACTORY NV and our users.
To deliver our DOXIS LIGHTING FACTORY NV services, we rely on a number of independent companies or service providers, for example, to provide some infrastructure or IT services. Such companies may have access to certain data and information. DOXIS LIGHTING FACTORY NV allows this only to the extent necessary for the performance of their mission and only when these companies provide appropriate safeguards regarding access to and possible use of this data and information.
In certain circumstances, we may need to share your data with or transfer it to the authorities. This may be, for example, to comply with the law or a legal decision, to detect and address fraud or security issues or to protect DOXIS LIGHTING FACTORY NV's rights.
You can review the personal data DOXIS LIGHTING FACTORY NV processes about you at any time and, if you wish, have incorrect or incomplete data corrected or deleted. You can contact DOXIS LIGHTING FACTORY NV using the contact details at the top of this document. If you are exercising your rights, we ask you to be as specific as possible so that we can handle your request specifically and correctly. Please also note that we need to be able to verify your identity before you can exercise your rights and to prevent anyone else from abusing them.
DOXIS LIGHTING FACTORY NV considers it important that your data is handled securely. Therefore, we use various security technologies and measures to adequately protect your information from unauthorised access, use, loss or disclosure. Unfortunately, the exchange of information over the internet is never 100% secure. While we make every effort to ensure the security of your information, we cannot guarantee it in absolute terms.
DOXIS LIGHTING FACTORY NV will update this privacy statement in some cases due to changed services, customer feedback or changes in privacy legislation.